The 5 Best Courier Services in Adelaide
1. PACK & SEND
Services: Couriers and freight, eCommerce, logistic solutions, baggage and removals, packing solutions
Website: https://www.packsend.com.au/
Address: Shop 6/21-23 Belair Rd, Kingswood SA 5062, Australia
Contact Details: +61 8 7092 4331
Operating Hours:
- Monday-Friday: 8:30 AM-5:30 PM
- Saturday: 9 AM-12 PM
- Sunday: Closed
Google reviews score | 4.9/5 |
Total reviews | 5/5 |
Score consistency | 4.9/5 |
Delivery | 5/5 |
Speed | 5/5 |
Quality of goods once delivered | 5/5 |
Reasonable fees and limitations | 4.5/5 |
Pricing (A higher score means a better value, not higher fees) | 4/5 |
Accepted goods for delivery | 5/5 |
Customer communication | 4/5 |
Insurance | 5/5 |
Pros
- Has many branches in Adelaide
- Fast delivery
- Awarded by Product Review Australia
- Has been around since 1993
Cons
- Pricey fee
- Customer service is slow to respond
PACK & SEND has many locations all over Adelaide, including Adelaide East, Hilton, Norwood, and Nailsworth. This makes them very convenient and easy to visit.
In relation to this, they have some of the fastest same-day deliveries we’ve seen. It helps that their website is easy to use for viewing the progress of the delivery too.
The company is a three-time winner for the courier category of Product Review for the years 2021–2023.
They’ve been around since 1993, making them a trusted name in Adelaide. They can deliver almost every common item, starting from the smallest up to those over 30 kg.
Another highlight is their seamless service for eCommerce businesses that want a dependable courier. For this, they use the PowerSender platform, which has a user-friendly design and many features.
If there’s anything we didn’t like about them, one is that their fees are pricey. They have many additional fees placed on top of their base fees.
Aside from this, they’ve received complaints that their customer service is slow to respond to complaints. This can be a headache for those who need to send important legal documents.
2. Transdirect
Services: Interstate couriers, same-day courier delivery, overnight delivery, international shipping and freight, parcel delivery, pallet transport
Website: https://www.transdirect.com.au/
Address: Ground Floor, 121 King William St, Adelaide SA 5000, Australia
Contact Details: +61 1300 668 229
Operating Hours:
- Monday-Friday: 8:30 AM-5:30 PM
- Saturday-Sunday: Closed
Google reviews score | 4.2/5 |
Total reviews | 5/5 |
Score consistency | 4.2/5 |
Delivery | 5/5 |
Speed | 5/5 |
Quality of goods once delivered | 5/5 |
Reasonable fees and limitations | 4.5/5 |
Pricing (A higher score means a better value, not higher fees) | 4/5 |
Accepted goods for delivery | 5/5 |
Customer communication | 4/5 |
Insurance | 4/5 |
Pros
- Fast interstate delivery
- Affordable rates
- Eco-friendly
- Easy to use for eCommerce
Cons
- Some clients complained of receiving unauthorized charges
- Phone representatives aren’t responsive
Transdirect’s expertise is in interstate deliveries. From Adelaide, they deliver quickly to locations like Sydney, Brisbane, Perth, and more.
Plus, their fees are affordable! Starting at $5.10 for local deliveries below 25 kg, it’s a great deal for many clients.
We also commend their carbon reduction initiative launched in 2019. They’re regularly audited to ensure that their freights are eco-friendly.
Another highlight of the company is that it’s easy to use for eCommerce. They have plugins available through Magento, eBay, Shopify, and Paypal for calculating shipping.
We also like that the company has more than 6 couriers available. Many of them have convenient pickup locations all over Adelaide.
Unfortunately, one issue that we’ve seen is that some of their customers complained of receiving unauthorized charges on their credit cards.
Aside from this, their representatives are not responsive when contacted through their phone number.
3. Aussiefast Transport Solutions
Services: Countryside couriers, interstate couriers, same-day couriers, hourly hire taxi trucks, permanent runs and outsourcing services
Website: https://aussiefast.com.au/
Address: 2-6 Williams Cct, Pooraka SA 5095, Australia
Contact Details: +61 131364
Operating Hours: Open 24 hours
Google reviews score | 4.3/5 |
Total reviews | 4/5 |
Score consistency | 4.3/5 |
Delivery | 5/5 |
Speed | 5/5 |
Quality of goods once delivered | 5/5 |
Reasonable fees and limitations | 4.75/5 |
Pricing (A higher score means a better value, not higher fees) | 4.5/5 |
Accepted goods for delivery | 5/5 |
Customer communication | 4.5/5 |
Insurance | 5/5 |
Pros
- Operates 24/7
- Fast delivery
- Has its own warehouse for storage and supply chain service
- Comprehensive proof of delivery
Cons
- Has received complaints of rude customer service
- Pricey taxi trucks
Aussiefast Transport Solutions operates 24/7, making them one of the most responsive courier companies in Adelaide.
Within 2–3 hours, they can deliver within the CBD and Greater Adelaide. They can also accept large freight deliveries any time of the day as soon as a vehicle is available.
The company has its own warehouse, which clients can avail of for storage. This is especially handy for businesses that need a logistics and supply chain partner.
Their proof-of-delivery system is highly appreciated because of its comprehensive and easily readable content.
With more than 30 years of experience, they have partnered with many SMEs in Adelaide. It’s why they’re easy to coordinate with for regular transport services tailored to business needs.
That said, one thing we weren’t too fond of with them is that some clients complained of receiving rude customer service from their phone representatives.
Aside from this, the fees for their taxi trucks are pricey. Still, given the taxi’s long hours of availability, it’s much easier to book compared to other companies.
4. Aceit Couriers
Services: Economy service, courier service, van service, taxi truck, fleet management, interstate and intrastate, taxi and minibus, freight forwarding, home delivery services
Website: https://aceitcouriers.com.au/
Address: 159 Franklin St, Adelaide SA 5000, Australia
Contact Details: +61 1300 731 770
Operating Hours:
- Monday-Friday: 6:30 AM-6 PM
- Saturday-Sunday: Closed
Google reviews score | 4.1/5 |
Total reviews | 3.9/5 |
Score consistency | 4.1/5 |
Delivery | 4.75/5 |
Speed | 5/5 |
Quality of goods once delivered | 4.5/5 |
Reasonable fees and limitations | 5/5 |
Pricing (A higher score means a better value, not higher fees) | 5/5 |
Accepted goods for delivery | 5/5 |
Customer communication | 4.5/5 |
Insurance | 5/5 |
Pros
- Uses latest technology (GPS, website tracker, and more)
- Comprehensive proof of delivery
- Good for generating business statistics
- Rates are affordable
Cons
- Has received complaints for improper drop off of parcels
- Takes some time to respond to emails and calls
Aceit Couriers is notable for their use of the latest technology for real-time tracking of packages.
First, their GPS tools are updated, which helps in making their website tracker quick to update. It also helps in improving their delivery times, as they’re able to find better routes.
Aside from this, their proof of delivery is comprehensive and easy to understand.
Included in the details are pictures and timestamps. Both of which can be sent through SMS, website, and email.
Their tools are great for generating reports for key performance indicators, total hours taken, and costs. This is particularly helpful for businesses that want to improve efficiency.
Plus, their rates are affordable and properly adjusted depending on the size of the parcel. They can create customized plans for businesses that need a partner courier service too.
However, one thing to look out for with the company is they’ve received complaints about improper drop off of parcels in some homes.
Specifically, there were instances when parcels were thrown or dropped.
Aside from this, a minor issue is that they take some time to respond to emails and phone calls.
5. Qwik Drop Delivery
Services: Courier, shopping services, office delivery
Website: https://qwikdrop.com.au/
Address: 421 King William St, Adelaide SA 5000, Australia
Contact Details: +61 8 8121 7860
Operating Hours:
- Monday-Saturday: 3 PM-8 PM
- Sunday: Closed
Facebook reviews score | 4.8/5 |
Google reviews score | 4.3/5 |
Total reviews | 3.8/5 |
Score consistency | 4.55/5 |
Delivery | 5/5 |
Speed | 5/5 |
Quality of goods once delivered | 5/5 |
Reasonable fees and limitations | 4.5/5 |
Pricing (A higher score means a better value, not higher fees) | 5/5 |
Accepted goods for delivery | 4/5 |
Customer communication | 4/5 |
Insurance | 5/5 |
Pros
- Good for deliveries within Adelaide
- Fast delivery
- Affordable rates
- Application is very easy to use
Cons
- Limited opening hours
- Has a limit regarding the type of items delivered
Qwik Drop Delivery is a great choice for those who want fast delivery within Adelaide for an affordable rate. They can get it done in under an hour.
They’re great for delivery services of groceries, flowers, and other essentials. They can send pictures as they visit the store to make sure that they match what you have in mind.
With their delivery rate starting at $9, they’re an easy choice for many. Any additional fees, such as service fees and shopping fees, are economical and well-explained too.
Their drivers are great at communicating with clients regarding the specifics of their orders. They are responsive to sudden requests and messages too.
Plus, we like that the interface of their application is compatible with most clients because it is very simple and easy to use. The process for registration and making an order is very straightforward.
If there’s anything we didn’t like about them, one is that their opening hours are limited. They start at 3 PM and end at 8 PM.
Aside from this, what they can deliver is limited in terms of weight compared to other courier companies in Adelaide.