Top 5 Debt Collection Agencies in Adelaide

Smart Collect is in the running for top debt collection agency in Adelaide.

While they have one of the most consistent scores, the reason we knocked off some points is that they don’t seem to be a primary choice despite their reasonable rates. This fact makes them a decent recovery option for small to medium businesses, though.

Despite charging a 20% commission on all collections, Smart Collect’s promise to their clients is actually remarkable. We admire the fact that they have a comprehensive list of all the benefits you get during your partnership with them as opposed to, say, with mercantile agents and solicitors.

Really, one look at the comparison chart on their website is enough to win clients over.

The thing is Smart Collect provides all the services of a debt collection and legal proceedings firm while retaining the cost flexibility of a mercantile agency. They guarantee a “no recovery, no fees” agreement and are affiliated with WBH Legal in the event of a court proceeding.

If you find it in your gut (and limited bank account) to trust any debt collector in Adelaide, we’d definitely give Smart Collect a try. You won’t be disappointed.

As debt collectors in Adelaide come, Marshall Freeman is up there with the experts.

By far the most popular firm on this list, Marshall Freeman Group has branches located in the United States, New Zealand, and all over Australia, including Adelaide. They’re truly living up to their “local knowledge, global coverage” tagline.

The reason this agency isn’t in our ultimate top debt collector agency in Adelaide is because of all the mixed assessments they have received. In the recent year alone, Marshall Freeman garnered an influx of criticisms for their lack of transparency.

It’s true that while their pages do share essential information about their business as a whole, interested patrons don’t get the complete picture until after they’ve registered as clients or officially signed the contract. In the end, their services end up a disappointment.

Regardless, this never hindered Marshall Freeman from securing client after client. After all, they take pride in their accreditations since you won’t find a renowned debt collector in Adelaide that offers a free appraisal just from the initial inquiry and is available all hours of the day.

You’ll find more necessary information about the firm when you visit their blog. However, the entries are only helpful if you know what to look for.

While we appreciate the relevant financial tips and tricks, we’d appreciate more transparency instead. As it seems, so does everyone else.

If we’re considering name (and name alone, in this case, plays a big role), as well as credentials and services, Marshall Freeman is still definitely up there in rank.

The oldest contender on this list is the MCPA Group, with over 60 years of experience in the debt collection and credit management industries under their belt.

Their executive team is a myriad of experts in both fields, which they confidently promote. Each consultant has their own mini-profile on their website, legitimizing each name with expertise.

Why do we consider MCPA Group one of the best debt collectors in Adelaide? The firm prides itself on being a boutique provider of commercial debt collection services.

Meaning they offer specialized versions of their services at a reasonable price.

Most of their clients are in the utilities, finance, education, medical, strata, and banking fields. If your business fits any of those categories, MCPA Group is actually your best bet.

Their different payment options are also one of their most redeeming factors. The fact that they have financial assistance solutions is significantly noteworthy, knowing that financial hardship is the very reason for overdue debt.

Aside from Commercial Debt Recovery, the firm doesn’t actually have any other clearcut specializations or legal affiliations, unlike some of the other contenders on this list. In fact, they offer more details about their Business Admin Services, which, as one of the top debt collection agencies in Adelaide, is rather perplexing.

Their overall record is clean, with many client testimonials to back them up. MCPA Group is still a trustworthy option for anyone who needs a debt collector agency in Adelaide.

In debt recovery, if worse comes to worst, you may need to take legal action.

Where do you go for the best of both worlds? Definitely Woods & Day Solicitors.

As an Adelaide debt collector and law firm, Woods & Day’s expertise is an exact balance of both debt recovery services and litigation practices. By combining these two expertises, necessary (and sometimes inevitable) legal consultations remain hassle-free.

Basically, they’re the ultimate one-stop shop.

While their list of credentials is impressive, the accreditations are mostly in the field of law rather than credit and collection. But because of their expertise in Commercial Law and Dispute Resolution, we can safely say that your business is in extremely good hands legal-wise.

Unlike some of the other debt collection agencies on this list, Woods & Day’s debt appraisal service requires payment. Not to worry, though, because their rates are relatively affordable.

(Still, it would be much nicer to get a quote after your assessment, wouldn’t it?)

If you’re still unsure which steps to take, you can’t go wrong with availing the guidance of Woods & Day in this department. Again, you’re going to need to pay up, though.

For the best of the best debt collection agencies in Adelaide, we have the ultimate hero for the little people: Brodie Collection Services.

Despite being open to companies of any size, this firm emphasizes that their focus is on helping small to medium businesses. To be honest, if we’re talking about awareness of debtor rights, Brodie Collection Services is one of the most ethical debt collectors in Adelaide.

The thing that really had us head over heels is how open they are about their terms and conditions. You can literally find the complete terms on their website and decide whether you want to continue working with them after reading and analyzing it in its entirety.

They can provide you with an extremely extensive and upfront explanation of their additional fees and commission charges, and they also have one of the lowest commission charges in the industry.

They even offer a ton of extra perks when you avail of their services.

Like what you’re hearing? Simply send an inquiry via their website form and you get a free debt appraisal from the get-go. Absolutely swoon-worthy if you ask us.

Perfection, however, is but a myth. They don’t have any red flags, per se—maybe a few orange ones, depending on the kind of person you are and how much money you have.

The only thing we can really warn you about is that they don’t have a contract. We know clients who prefer to have negotiations written on paper may find this off-putting.

Also, while other debt collectors in Adelaide agree to collect debt for as low as $50 to $60, Brodie Collection Services starts at $3,500, preferably more.

Other than that, we truly can’t complain. This company knows how to go above and beyond.