The 5 Top-Rated Delivery Services in Adelaide
1. Adelaide Delivery Service
Services: Deliveries, House Moves, Office Relocations, Assembling and Dismantling, and More
Website: http://adelaidedeliveryservices.com.au/
Areas Served: Adelaide, any area between Port Pirie and Victor Harbor
Contact details: 04 396 52137/04 032 34982/04 396 52137
Operating hours: Monday to Sunday, 24/7
Google reviews score | 4.0 |
Total reviews | 5/5 |
Score consistency | 3/5 |
Customer service | 4/5 |
Security | 3/5 |
Time and tracking | 4/5 |
Pricing | 4/5 |
Pros
- Wide variety of delivery services
- Available 24/7
- Full-on moving services
Cons
- Insurance doesn’t cover much
- No real-time tracking system
Adelaide Delivery Service is a locally owned and operated delivery service in Adelaide. Established in 2014, Adelaide Delivery Service has grown due to its dedication to providing excellent customer service and 100% customer satisfaction.
Since it’s owned by locals, they’re experts in planning optimized routes for an efficient and timely package shipment.
Although they’re mostly a courier of choice for many Adelaide locals, they also cater to any long-distance shipment from anywhere between Port Pirie to Victor Harbor.
Of course, we all might need a shipment service at any time of day. That’s why Adelaide Delivery Service accommodates delivery jobs on weekends, holidays, and even after-hours.
What we like most about Adelaide Delivery Service is its full-on moving service. Whether it’s for large corporate equipment or personal house moves, ADS goes beyond by doing the heavy lifting.
You can ask their courier staff to move your heavy items inside your home, especially through staircases, as well as assemble, dismantle, and dispose of your furniture.
We know it’s daunting trying to figure out assembly guides and instructions. Good thing that ADS has experience in setting up specialty items, such as grand pianos, spa pools, and pool tables.
Of course, this full-on type of service doesn’t come without a price. ADS staff are being paid by the hour.
Yes, so the more tricky the setup, the more costly it will be. Or they may give you a fixed price for individual item assembly.
In terms of safety and security, they offer insurance services that cover any damage while the item is under their care. However, we recommend going through their terms and conditions first because their insurance doesn’t cover much.
If you’re planning to ship any item, make sure that it’s covered and secured tightly.
Lastly, they don’t offer a real-time tracking system. If you want to track and monitor your shipment, you can only do so if you reach out to their courier’s phone number and constantly ask for follow-ups.
2. Handy Truck
Services: Local Area Delivery, Rubbish Removal, Assembly and Disassembly, Furniture Delivery, Vehicle Area, and More
Website: https://www.handytruck.com.au/
Areas Served: Adelaide, several locations in other parts of Australia
Contact details: 1300 132 670
Operating hours: Monday to Sunday, 24/7
Google reviews score | 4.9 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Customer service | 4/5 |
Security | 4/5 |
Time and tracking | 4/5 |
Pricing | 4/5 |
Pros
- Flexible delivery, moving, and disposal services
- Friendly staff
- Transparent prices
- Available 24/7
Cons
- No real-time tracking system
- Possible delivery surcharge
If you need something moved, delivered, or thrown out, the Handy Truck has got you covered. Offering a wide variety of services, Handy Truck caters to all client’s unique delivery needs.
Whether you’re relocating or a small business owner who’s looking for a logistics partner, you can rely on their friendly staff to have your goods delivered like they’re their own.
Once your job is booked, Handy Truck will give you the exact time of delivery so you can expect timely, hassle-free delivery.
For pickup and delivery services, they offer flexible service options tailored to every client’s needs. You can choose if you want to hire a mover with a ute, a van, or a truck starting at $30.
Handy Truck has a team of down-to-earth experts who are experts in moving, removing, and delivery requests. They have transparent prices too.
Clients can choose if they want to pay per hour of work or by fixed individual quote.
Make sure, though, that after the service, you’re charged the price you agreed upon. Be prepared for additional costs for incidental events inherent in the delivery, like additional handling and severe weather conditions.
If you want to ask for a quote, we recommend directly calling their hotline number during their business hours. It might take a long while if you try to get a quote via their website.
To add to that, we also suggest calling them from time to time if you want to track the status of your delivery. Handy Truck doesn’t have a real-time tracking system where you can monitor your shipment.
But no worries. They have responsive staff who will be more than glad to communicate with you along the way.
3. Pack & Send
Services: Couriers and Freight, eCommerce, Logistic Solutions, Baggage and Removals, Packing Solutions, and More
Website: https://www.packsend.com.au/
Areas Served: Adelaide, several locations in other parts of Australia
Contact details: 08 8232 2544
Operating hours: Monday to Friday, 8:30 AM to 5:30 PM, Saturday, 9 AM to 12 PM
Google reviews score | 4.4 |
Total reviews | 5/5 |
Score consistency | 3/5 |
Customer service | 4/5 |
Security | 5/5 |
Time and tracking | 3/5 |
Pricing | 4/5 |
Pros
- Wide variety of delivery services
- “No limit” policy or no size and weight restrictions
- Real-time tracking system
Cons
- A bit costly
- Possible shipping delays
Pack & Send has a long history of providing delivery fulfillment services all over Australia. Not only this, but they also offer international freight solutions for importing deliveries.
They take pride in their “no limit” policy, by which they strive their best to deliver your goods anywhere in Australia without any restriction in size and weight.
Getting a quotation is now easier with Pack & Send. When booking or asking for a quotation, they already have a set of options to choose from according to clients’ cargo load.
Pack & Send has a very intuitive website in which every detail of their services is laid out, making it easier for the clients to read.
In addition to that, they have a comprehensive list of delivery options.
This list includes local and point-to-point for fast, local deliveries; same-day delivery for time-sensitive packages; and priority services with overnight delivery options to be delivered the next day.
We find this information highly helpful and responsible, especially for delivery service companies. What customers want is clear, full-detail knowledge about the services of the company.
What’s more, they have a real-time tracking system for packages of any size. This helps customers to have transit updates of their packages through Pack & Send’s multi-carrier network.
If you’re worried about how to secure your parcels while in transit, you’ll be relieved to know that they also offer boxes and packing supplies in all sizes perfect for storing and moving needs.
However, this all-around type of service can be a bit costly. We suggest asking for a quotation first and deciding if you want to proceed after considering your financial standpoint.
If you’re planning to move or send items locally, it might be best to opt for cheaper alternatives.
But if you have more specialised needs, especially with regards to e-commerce and in-depth logistic solutions for your business, they have world-class shipping technology to help you.
In spite of their advanced shipping mechanisms, they still have a record or two of delayed shipments. So once your delivery is booked, be very persistent in calling them for consistent follow-ups regarding your package.
4. Direct Couriers
Services: Couriers and Taxi Truck, Exclusive Hourly Hire Service, After-Hours and Weekend Deliveries, Interstate and International, Container Unpacks, Storage Services, and More
Website: https://www.directcouriers.com.au/
Areas Served: Sydney, Melbourne, Brisbane, Perth and Adelaide in Australia and Auckland in New Zealand
Contact details: 08 8334 1777
Operating hours: Monday to Sunday, 24/7
Google reviews score | 3.6 |
Total reviews | 5/5 |
Score consistency | 3/5 |
Customer service | 5/5 |
Security | 3/5 |
Time and tracking | 4/5 |
Pricing | 4/5 |
Pros
- Wide variety of delivery services
- Offers technological solutions for other businesses
- Same-day delivery
- Real-time tracking system
Cons
- Possible shipping delays
- A record of misdelivered packages
Direct Couriers offers various same-day delivery options in their service areas. You may choose to avail of their three to five-hour delivery or their elite courier for the fastest delivery possible, ideal for rush and time-sensitive packages.
For a more accessible service, they have a number of delivery trucks all over Australia. Once booked, their system will send an alert to their closest delivery driver available to your area and have your goods scheduled for pickup.
They have a live GPS tracking system, allowing you to monitor the delivery every step of the way. On top of that, you may also request to send live updates via email and SMS to unlimited contacts so you and the receiver will stay up to date.
If you’re to avail of their services, you can have easier access and a smooth delivery job if you log in to their website. This way, you can get a quote faster, save jobs or delivery requests, and store your delivery reports and invoices.
What’s more, they’re one of the few who offer advanced technology solutions. They have a dedicated team of programmers who can set up live SMS/email updates, automated job bookings, or live warehouse stock records for your business.
However, even with all the live automated updates, their delivery time is still subject to change. Each truck caters to multiple delivery requests, so even their express service may experience shipping delays.
You will be informed, though, if unexpected circumstances will affect the delivery time of your package.
For extra security measures, make sure you’re home on the delivery date and sign the receiving documents yourself. They have a history of having packages delivered to the wrong address without submitting proper proof of delivery.
In most cases, the mistaken recipient refuses the packages. But we know that isn’t always the case.
5. Qwik Drop
Services: Couriers, Purchases, Shopping, Food Delivery, Parcel Delivery, Flower Delivery, and More
Website: https://qwikdrop.com.au/
Areas Served: Adelaide
Contact details: 08 8121 7860
Operating hours: Monday to Saturday, 3 PM to 8 PM
Google reviews score | 4.4 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Customer service | 5/5 |
Security | 4/5 |
Time and tracking | 5/5 |
Pricing | 4/5 |
Pros
- Delivers any small-scale items within 90 minutes
- Highly convenient
- Real-time tracking system
- Transparent pricing
Cons
- Too many additional charges
- Limited delivery services
Qwik Drop, from the name itself, provides on-demand delivery services perfect for quick deliveries and purchases. You can ask them to shop your long list of grocery items or pick up your dry cleaning and have them delivered to your doorstep.
If you’re a small business owner, you can partner up with Qwik Drop and avail of their delivery service. Whether for restaurants or stores, you can rely on them to deliver your items within 30 to 90 minutes.
Qwik Drop is also very transparent with its prices. They have a comprehensive pricing section on their website where the delivery fee starts at only $9.
However, be mindful of their other additional fees. Qwik Drop charges a 3% service fee, shopping fee, and higher delivery fees on public holidays.
They also charge you extra for uncollected, cancelled, and delayed orders up to $10 per day.
For tracking the status of your deliveries, you may do so via their live map tracking, with real-time updates and notifications.
We find their service highly convenient, especially for those who are vulnerable to the COVID-19 pandemic or busy people who just can’t find the time to shop for themselves.
However, Qwik Drop only delivers items that can fit in a car. They mostly just move and deliver small-scale items, like food, medicines, and grocery.
If you’re planning to move large furniture and other items that require assembling, you may try asking them for solutions. But they don’t promise anything about this.