Ride Revive: Top 5 Roadside Assistance Service in Adelaide

BJ Towing takes the top spot on my list because of their excellent service overall.

They can handle a wide range of vehicles, including RVs, trucks, and motorcycles, thanks to the variety of sizes of their towing trucks.

A friend of mine told me that the company’s representatives were great at communicating via phone during emergencies. She mentioned that they asked only a few questions over the phone and arrived within just 30 minutes of her call.

She also mentioned that they quickly identified the cause of her engine failure (overheating) and promptly provided her with a timeframe for the repairs.

Moreover, they have extensive experience in towing industrial equipment like bobcats and small scissor lifts. It’s a great sign of their expertise, as this type of equipment is heavier.

It’s worth noting that their fees are among the most affordable in Adelaide, making them a great choice, especially for those without ongoing car insurance.

However, one downside is that their team is relatively small, resulting in being unable to tow many vehicles at once.

Another drawback is that the company is relatively young; it was founded in 2016.

On Call Towing is an excellent choice if you need regular roadside assistance, thanks to their fantastic loyalty card plan. This plan can greatly benefit businesses like vehicle rental companies, parking facilities, and construction companies.

I spoke with an owner who highly praised their response times, which he found consistently fast in the three times he used their services.

The company offers coverage to almost all suburbs in Adelaide, making them a convenient option for many.

You can also have peace of mind knowing that they have insurance coverage of up to $50,000, making it easier to trust them with your vehicle.

Their expertise extends to handling complex cases such as towing race vehicles and earth-moving machinery.

Additionally, their fees are affordable compared to other roadside assistance companies in Adelaide. All in all, they are a solid choice!

However, there are a couple of downsides to keep in mind.

Firstly, they only provide towing services, so if you require additional services, you might need to look elsewhere. Additionally, their team is relatively small compared to other companies.

Dial A Tow has one of the largest fleets I’ve ever seen, which makes them capable of towing nearly any vehicle on the road.

Their extensive fleet also allows them to handle multiple vehicles simultaneously. If unfortunate collisions occur, they can tow all the vehicles involved.

When I checked their previous clients, I discovered that they have served a diverse range of customers, from individuals to large companies, particularly those in the construction industry.

Many of their clients also praised how fast they arrived on the scene and how helpful their quick repairs were (mostly minor engine and tire repairs). 

Furthermore, the company has been around for more than 30 years, so there’s no question when it comes to their experience.

However, it’s important to note that the company’s rates are higher compared to other towing companies in Adelaide. Additionally, some customers have complained about receiving rude service from their telephone representatives.

Trusted Towing offers some of the most affordable rates I’ve come across (starting at $80), making them an excellent choice for those on a budget.

A coworker of mine praised their quick response time. He mentioned that they arrived at the scene within just 20 minutes of his call.

He also appreciated their courteous and friendly approach throughout the process. Additionally, he found their tire maintenance tips helpful in preventing future flats.

Many of their clients also commended how they were able to assist them even with complicated situations. For example, one had a vehicle stuck on their apartment’s steep driveway, which made it more difficult to tow. 

It’s also worth noting that they provide service to almost all of South Australia, even locations that are about an hour away from the CBD.

However, there are a couple of things to consider. First, their past experience seems to be primarily focused on commercial vehicles, so their expertise with other types of vehicles may be limited.

Another downside is that their response time can be slower if you use their online booking service.

Suburban Towing S.A. 24/7 can tow various types of vehicles such as RVs, caravans, and containers, which makes them compatible with a wide range of customers.

They even helped my uncle tow his tractor when it broke down on his farm, which was quite a challenging task due to the difficult access of his backyard, located an hour away from the CBD.

They promptly arrived, even when he called as early as 5 in the morning. Moreover, they took the time to consult with my uncle thoroughly about the quick repairs they performed on the tractor’s tires.

I have no complaints about their fees either, as they were reasonable considering the complexity of the job. They were upfront and transparent about their rates as well.

Furthermore, the company boasts over a decade of experience, and they ensure that their team members hold auto repair certifications.

However, one downside mentioned by some clients is that they had to make multiple calls before the team responded to their requests.

Additionally, their team is relatively small, which limits their capacity to handle numerous clients simultaneously.