The 5 Top-Rated Aged Care Services in Adelaide
1. Ashman Grove Residential Aged Care
Services: Laundry Service, Purpose-Built Salon, Landscaped Gardens, Day Trips, Local Community Activities, Sensory Lounge, Library, Pet Therapy, Cooking Activities
Website: https://ashmangroveresidentialagedcare.com.au/
Address: 58 Chief St, Brompton, South Australia 5007
Contact details: (08) 8340 1033
Operating hours: Monday to Friday, 24/7
Google reviews score | 4.9/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Experience and reputation | 5/5 |
Facilities and services | 5/5 |
Pricing | 4/5 |
Staff professionalism | 5/5 |
Pros
- Wide variety of facilities and activities
- Health assessment every six months
- Residents are free with their choices
Cons
- Expensive rates
Ashman Grove Residential Aged Care’s primary aim is to respect their resident’s choices. This includes their choice to participate in daily activities, form their own clubs, dietary preferences, and more.
They have a dedicated and professional team of carers who offer a wide variety of stimulating individual and group activities to help their residents live a vibrant lifestyle.
Every six months, they assess and review each of their resident’s health to develop a suitable updated care package.
They have different types of rooms for residents to choose from. All are decorated in a modern and neutral tone with a great source of warm and natural light.
Speaking of rates, they have a fees and charges section on their website where you can calculate your daily accommodation payment and the refundable accommodation deposit on your room of choice.
Their packages range from $300,000 to $500,000. This price is based on their standard room accommodation plus the wide variety of facilities they offer.
We think this price point is pretty high for average Australians.
If you’re concerned about their location, Ashman Grove is conveniently located near the Entertainment Centre, local shops, cafes, and hotels. They are situated in a friendly and relaxed neighborhood.
2. Helping Hand
Services: Retirement Living, Residential Care, Help at Home, Wellness
Website: https://www.helpinghand.org.au
Address: 49 Buxton St, North Adelaide, South Australia 5006
Contact details: 1300 653 600
Operating hours: Monday to Friday, 24/7
Google reviews score | 4.5/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Experience and reputation | 5/5 |
Facilities and services | 4/5 |
Pricing | 4/5 |
Staff professionalism | 3/5 |
Pros
- Wide variety of facilities
- Compassionate staff
- Pet-friendly
Cons
- Low carer-resident ratio
- Nontransparent prices
Helping Home strives to welcome and celebrate all lives. They have a wide variety of aged care services and accommodate all people from all backgrounds.
As for the activities they offer, they have occasional outings and entertainment to uplift their residents’ moods. Residents can also enjoy the on-site cafe, library, salon, gift shop, and lounge where they can meet up with their friends and families.
Helping Hand’s team of friendly carers and maintenance is also very supportive of their residents. They help them hang their artworks or decorate their rooms.
What’s more, they allow pets to live with their residents, too.
On the other hand, they have a record of a low carer-resident ratio. There were times when the residents with dementia were left wandering around the location on their own.
We think this is a miss in the proper rotation and designation of carers. Accidents may happen when residents are left unattended, especially those diagnosed with dementia.
If you’re planning to ask for a quick accommodation estimate, it’s best to visit the site in person or reach out directly through their hotline.
They don’t have their prices posted on their website, not even an average of daily expenses. Most people assume aged homes are expensive, so price transparency is crucial as well as being informed how they can avail of such service.
Their daily rates include a basic daily fee (laundry service, meals, cleaning, heating, and such), room accommodation, and fees for additional services.
3. Southern Cross Care Labrina Village Residential Care
Services: Health And Wellness, Home Care, Retirement Living, Residential Care
Website: https://www.southerncrosscare.com.au/locations/residential-care/labrina-village-residential-care
Address: 63/72 Labrina Ave, Prospect, South Australia 5082
Contact details: +61 8 8344 1867
Operating hours: Monday to Friday, 24/7
Google reviews score | 4.7/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Experience and reputation | 5/5 |
Facilities and services | 5/5 |
Pricing | 4/5 |
Staff professionalism | 5/5 |
Pros
- Person-centered
- Spacious interior
- Wide variety of activities and facilities
Cons
- Limited rooms
- Nontransparent prices
Southern Cross Care is person-centered residential care where they strive to treat each resident as an individual. They have 16 residential care homes all throughout South Australia, so you’ll have plenty of choices for your preferred location.
Their Labrina Village residential home has 40 spacious bedrooms with en suite and built-in wardrobes. Each room has the latest nurse call technology installed, so the resident can contact staff easily.
Aside from that, they also have top-quality facilities, such as a hairdressing salon, lounges, chapel, gym, and coffee shops.
It’s important for them to keep their residents’ healthy minds, so they offer a wide array of lifestyle activities, such as Fringe programs to improve their residents’ well-being.
What’s more, they also take their residents on occasional bus trips to the hills or to a local park. This way, residents can experience social and community activities.
Of all the aged homes on our list, Southern Cross Care has the least rooms offered. This could be a good thing because they will be able to provide undivided and focused care.
However, this could also be a negative thing because they almost always have no room available. If the location near your area is full, you might be forced to look for a farther location.
As for the rates, they have a fees and funding section on their website, but it contains mostly just an explanation of potential rates.
They don’t have their prices posted, so you’ll have to call directly or inquire personally at one of their locations for price estimates.
Their cost of residential care is covered by Australian funding and individual resident contribution. South Care Cross will help calculate and ensure that your daily fees will be tailored to your financial capacity to pay.
4. St Basil’s St Peters-Aged Care
Services: Nursing and Personal Care Service, On-Site Chef, Laundry and Maintenance Team, Doctors, Allied Health Practitioners, Physiotherapists, Podiatrists, On-Site Hair Salon, Local Chaplains
Website: https://www.stbasils.com.au/
Address: 9 Winchester St, St Peters, South Australia 5069
Contact details: 08 7424 0900
Operating hours: Monday to Friday, 24/7
Google reviews score | 4.6/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Experience and reputation | 5/5 |
Facilities and services | 4/5 |
Pricing | 3.5/5 |
Staff professionalism | 3.5/5 |
Pros
- Wide variety of facilities
- Dementia-friendly interior
- Menu changes by season
Cons
- Expensive price point
- Has a record of having rude care manager
St Basil’s Home strives to deliver more than just clinical care. They also make sure to support their residents’ health, spiritual, emotional, social, nutritional, and physical needs.
Each location of St Basil’s exudes a village-like atmosphere, one with gardens, social spaces, coffee shops, and hairdressing salons.
Their interior is intricately designed to be dementia-friendly—with colors and patterns reminiscent of the 1950s. Along with that, they have spacious bedrooms with bedside tables, built-in wardrobes, window treatments, and a smart TV.
What’s more, they’re one of the few who offer a different selection of menus by season. Residents will have plenty of meals to choose from throughout the day.
For activities, they have a weekly respite program at St Basil’s. This will encourage residents to engage in social interactions, share memories, and enjoy their lives.
As for the prices, they have a downloadable PDF where you can see price estimates. They have several types of rooms, with refundable accommodation deposits (RAD) ranging from $550,000 to $1,084,000.
Their daily fees, on the other hand, range from $75 to $116, depending also on the room type.
St Basil’s price point is quite high for an average Australian citizen. However, these fees are still subject to change due to several factors, such as government funding, and other payment combinations.
If you have a family who’s under their residence, make sure to check on them often if they’re well and comfortable. St Basil’s has a record of having a rude care manager, which can highly affect the resident’s care experience.
5. Walkerville Aged Care
Services: Home Care, Retirement Living, Residential Aged Care
Website: https://www.allity.com.au/locations/walkerville-aged-care
Address: 160 Walkerville Terrace, Walkerville, South Australia 5081
Contact details: 08 8342 8300
Operating hours: Monday to Friday, 9 AM to 5 PM
Google reviews score | 3.7/5 |
Total reviews | 5/5 |
Score consistency | 3/5 |
Experience and reputation | 3/5 |
Facilities and services | 3/5 |
Pricing | 4/5 |
Staff professionalism | 4/5 |
Pros
- Pleasant location
- Numerous social spaces within the home
- Spacious bedrooms
Cons
- Limited facilities
- Can be quite costly for average Australians
Walkerville Aged Care is located in the peaceful inner northern suburbs and on the shore of River Torrens. It’s a premium service home with spacious bedrooms that are available in several types.
Their primary aim is to promote the choice and independence of their residents. This includes coming up with individual lifestyle programs tailored to each resident’s likes and hobbies.
Residents can enjoy their on-site hair and beauty salon, a wide range of communal areas, lounges, and dining rooms where they can meet with their friends and families.
They also offer lifestyle programs such as singing, arts and crafts appreciation, regular bus trips, widescreen TV, and Wi-Fi.
Of all the residential homes we’ve rated, they have the least programs and facilities offered. Unfortunately, they lack other facilities, such as a gym or chapel, and activities, such as gardening and cooking.
These could have helped strengthen the residents’ physical health and lift their spirits.
As for their rates, they have a section on their website dedicated to accommodation fees. Depending on the room type, their RAD ranges from $270,000 to $795,000.
If paid daily, it will range from $38 to $109 a day.
This is still pretty high considering the estimated annual income of average Australians. But their prices are lower compared to other residential homes of their level.
Most residential homes come with a high price point, so make sure to be well-informed about government funding and possible payment options.
One more important thing to note: if you have a loved one under their residence, check on them as often as possible. Take time also to communicate with the carers assigned to them.
There were rare occasions in Walkerville when the carer was distracted and inattentive. This may cause them to miss residents’ injuries or unforeseen ailments.