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5 Best Logistics Services in Adelaide to Improve Your Supply Chain Efficiency

  • Services provided. The logistics company must have a diverse range of services that can match different industries.
  • Reliability. The company must adhere to agreed timeframes for logistics while still maintaining quality work, staying on time, delivering accurate orders, and staying within the set budget.
  • Fairness of rates. They must provide reasonable rates to make it cost-efficient to subscribe to their services continuously.
  • Customer service. The logistics company’s personnel must be professional, easy to contact, and always attentive.

When it comes to business, there is wisdom (and profit) from knowing that at the end of the day, you just can’t handle everything by yourself. 

For those particularly plagued with issues of shipping, supply chain management, warehousing, and more, logistics service providers are your best bet. With the right one, you can drastically improve your company’s efficiency. 

I consulted with various logistics services across Adelaide and listed the best ones. See which best fits your company’s needs!

AIRWAY Logistics

airway-logistics

Services: Domestic air/road, general sales agent, cargo terminal operations, wholesale airfreight handling services

Website: https://www.airway.com.au/

Address: 2 Comley St, Adelaide Airport

Contact Details: +61 8 8234 4222

Operating Hours:

  • Monday-Friday: 4 AM-11 PM
  • Saturday: 4 AM-12 PM
  • Sunday: 5 AM-1 PM
Google reviews score4.4/5
Total reviews5/5
Score consistency 4.4/5
Services provided5/5
– Comprehensiveness5/5
– Compatibility with different industries5/5
Reliability5/5
– Adherence to timelines5/5
– Quality of work5/5
Fairness of rates4.5/5
Customer service5/5

Pros

  • Good airfreight handling services
  • Office is very close to the airport
  • Handles paperwork (like invoices and customer clearances) quickly 
  • Responsive customer service representatives

Cons

  • Pricey
  • Slots are often filled during peak seasons 

AIRWAY Logistics is aptly named because it excels in all logistics services needing airplane travel. Their proximity to the airport, along with their existing networks with the likes of Hawaiian Airlines and Virgin Australia allow fast transport. 

Formerly known as Pak Fresh Handling, they rebranded to highlight their innovations in air logistics. The latter include express and perishable air transports, same-day service, overnight air freight, and bespoke air transportation solutions. 

Moreover, they have fully equipped offices in Australia and New Zealand, allowing fast handling of paperwork.

They also quickly respond to customer complaints or requests for updates. 

That said, their rates are among the highest in Adelaide. The company is also often one of the first choices during peak season, which makes them hard to book. 

Kuehne + Nagel (Australia) Pty Ltd – Adelaide

kuehne-nagel

Services: Air, road, and sea freight, customs clearance and brokerage

Website: https://au.kuehne-nagel.com/en/

Address: Level 1/280 Sir Donald Bradman Dr, Cowandilla

Contact Details: +61 8 8348 0500

Operating Hours:

  • Monday-Friday: 8:30 AM-5 PM
Google reviews score4.4/5
Total reviews4/5
Score consistency 4.4/5
Services provided5/5
– Comprehensiveness5/5
– Compatibility with different industries5/5
Reliability4.5/5
– Adherence to timelines4/5
– Quality of work5/5
Fairness of rates4/5
Customer service5/5

Pros

  • Worldwide scale of operations
  • Compatible with many industries
  • Net-zero carbon initiative 
  • Convenient online booking app

Cons

  • Pricey
  • Some late deliveries of non-priority items

Kuehne + Nagel is an easy choice simply because of the scale of its operations. With over 1,300 offices nationwide and 100 countries in its network, it can meet almost any logistics needs.

Founded in 1890, the company has established itself as a reliable service that many companies (from SMEs to conglomerates) use regularly. The industries of their regulars are diverse, from floral businesses to fast-moving consumer goods.

I also appreciate their net-zero carbon initiative because of its realistic goals and practical solutions like providing customers with carbon-efficient route options, carbon setting, and the use of biofuels.

Their online booking app is also convenient to use, and its tracking tool is accurate. 

However, their rates are pricey. Also, unfortunately, they’ve had cases of delivering non-priority items late. 

Hawk Logistics Adelaide

hawk-logistics-adelaide

Services: Refrigerated transport, storage, ambient transport

Website: https://www.hawklogistics.com.au/

Address: 14-38 Rundle Mall

Contact Details: +61 8 7226 0903

Operating Hours:

  • Monday-Thursday: 9 AM-5:30 PM
  • Friday: 9 AM-9 PM
  • Saturday: 9 AM-5 PM
  • Sunday: 11 AM-5 PM
Facebook reviews score4.2/5
Google reviews score3.4/5
Total reviews4.5/5
Score consistency 3.8/5
Services provided4/5
– Comprehensiveness4/5
– Compatibility with different industries4/5
Reliability5/5
– Adherence to timelines5/5
– Quality of work5/5
Fairness of rates5/5
Customer service4/5

Pros

  • Pro-driver approach with a stringent induction program and proactive safety checks
  • Good for transporting temperature-sensitive products
  • Over 700 vehicles

Cons

  • Some rude customer service
  • Services are mostly limited to land transport

Hawk Logistics impressed me with its pro-driver approach. It has a stringent induction program teaching driving theory and safety and proactive safety checks. 

This dedication results in high driver retention rates, ensuring businesses have trusted regular drivers. It also led to their fleet growing from 1 to 700 vehicles since 2014, enabling expansion beyond Melbourne to other cities.

Speaking of fleets, theirs are equipped with features that make them especially good for transporting temperature-sensitive products. This includes ThermoKing temperature regulation and Seeing Machines’ technology for anti-driver fatigue.

In terms of downsides, however, they’ve received some complaints about rude customer service. Their range of services is also limited to mostly land transport.

DG Air Freight Adelaide

dg-air-freight-adelaide

Services: Internal and domestic air cargo, project logistics, trucking, storage and warehousing

Website: https://dgair.com.au/

Address: Unit 5/31-35 George St, Thebarton

Contact Details: +61 1300 651 248

Operating Hours:

  • Monday-Saturday: 8:30 AM-5 PM
Facebook reviews score3.7/5
Google reviews score5/5
Total reviews4.6/5
Score consistency 4.35/5
Services provided5/5
– Comprehensiveness5/5
– Compatibility with different industries5/5
Reliability5/5
– Adherence to timelines5/5
– Quality of work5/5
Fairness of rates4/5
Customer service5/5

Pros

  • Expertise in handling dangerous goods (like toxic chemicals, oil, and gas)
  • In compliance with AEISG, ATT, and more
  • Handy radiation transport calculator
  • Professional staff

Cons

  • Pricey
  • Takes a while to respond to the website contact form

Founded in 1996, DG Air Freight is a great choice for those handling dangerous goods such as toxic chemicals, oil, and gas. 

For safe handling, the company practices in-house training of staff and proper compliance with organizations like Australasian Explosives Industry Safety Group Inc and Australian Trusted Trader.

They also provide clients with handy tools like radiation transport calculators, an accurate real-time package tracker, and a user-friendly booking tool. 

Their staff is also commendable for being good at explaining requirements and for being professional.

A downside with their specialty, though, is that their rates are high. Also, they take a couple of days to respond to their website’s contact form for initial inquiries. 

Flat Out Freight & Parcel Service

flat-out-freight-&-parcel-service

Services: Domestic trucking, freight services, parcel services

Website: https://www.flatoutfreight.com.au/

Address: 41 George St., Greenfields

Contact Details: +61 405 631 098

Operating Hours:

  • Monday-Friday: 6 AM-6 PM
  • Saturday: 6 AM-12 PM
Google reviews score4.1/5
Total reviews4.7/5
Score consistency 4.1/5
Services provided4/5
– Comprehensiveness4/5
– Compatibility with different industries4/5
Reliability5/5
– Adherence to timelines5/5
– Quality of work5/5
Fairness of rates5/5
Customer service5/5

Pros

  • Affordable
  • Recommendable especially for companies in the industries of agriculture, food and beverage, and construction
  • Fast and reliable service
  • Courteous and accommodating staff

Cons

  • Services are limited to land transport and storage
  • Not ideal for interstate or international deliveries

Flat Out Freight & Parcel Services shines as one of the most affordable choices for logistics services within South Australia.

The company was founded in 2009 by Jesse Truswell and has been the regular choice for many local companies, especially those in the industries of agriculture, food and beverage, and construction. 

They’re especially notable for their fast and reliable service. They’ve also handled last-minute priority orders seamlessly. 

Their staff is especially praiseworthy for being courteous and accommodating of requests. 

That said, their logistics services are mostly limited to land transport and storage. Moreover, they specialize in logistics services within South Australia, so they’re not ideal for interstate or international deliveries.

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